Welcome to Fair Deal Furniture. By accessing and using our services, you agree to be bound by the following terms and conditions. Please read them carefully.
- Non-Refundable Goods
- Goods are non-refundable upon delivery. Once you have accepted and signed for your delivery, returns or refunds are not permitted except in cases of manufacturer damage as outlined in our refund and return policy.
- Free Delivery and Installation
- We offer free delivery and installation for purchases within Dar es Salaam, Mbeya, and Mwanza.
- Delivery Charges
- For deliveries outside of Dar es Salaam, a delivery charge will be applicable. The delivery fee will be communicated to you at the time of purchase.
- Product Warranty
- All our products come with a warranty. The warranty period and terms may vary depending on the product category. Please refer to the specific product details for exact warranty information.
- Warranty Coverage
- Our warranty covers manufacturer damage or unintentional damage resulting from the normal use of the product. This includes any defects or issues arising from the manufacturing process.
- Replacement Parts
- If a part of your product is found to be defective or damaged under the warranty terms, we will provide a replacement part free of charge. Please contact our customer service team to initiate a warranty claim.
- Inclusive Pricing
- All prices listed on our website and in our stores include Value Added Tax (VAT). There are no hidden fees or additional charges beyond what is clearly communicated at the time of purchase.
Additional Information
- Contact Us For any questions or concerns regarding our terms and conditions, please contact us:
- Email: hd@ideal.co.tz
- Phone: (255) 710 – 222 – 444
- Business Hours: Monday to Friday, 9 AM to 6 PM
- Changes to Terms and Conditions Fair Deal Furniture reserves the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and the date of the latest update will be indicated at the top of the terms and conditions.
Thank you for choosing Fair Deal Furniture. We appreciate your business and look forward to serving you.